Job Description:

Position : Team Leader – DAD Sales (Assistant Manager)

Company: Motilal Oswal Financial Services
Location: Hyderabad
Vertical: DAD
Designation: Assistant Manager – Team Leader – DAD Sales (Female)

Position Overview: Motilal Oswal Financial Services is seeking a dedicated and dynamic individual to join our team as a Team Leader – DAD Sales. The ideal candidate will have a background in BPO with proven experience in team handling, and will be responsible for driving team performance, achieving business goals, and ensuring high levels of productivity.

Key Responsibilities:

• Monitor lead sizing to maintain an average of 30 leads per user.
• Oversee and complete the account opening process including Saathi and Drishti training.
• Manage a team of 2 mentors, guiding them in their roles and responsibilities.
• Achieve business KPAs by ensuring high agent productivity.
• Train team members on opening, closing, and objection-handling skills.
• Conduct knowledge sessions to ensure 100% team coverage.
• Perform daily call audits to ensure adherence to quality standards.
• Conduct 5 mock calls each day for training purposes.
• Drive referral business by managing lead creation on a per-user basis.

Skill Requirements:

• Excellent communication skills.
• Strong knowledge of broking and operations.
• Proficiency in trading applications and MS Office.
• Ability to handle and motivate a team effectively.
• Experience with BPO operations and team management.
• Fluency in Telugu, Tamil, Malayalam, Kannada, Hindi, and English.
• Age below 35 years.

Qualifications:

• Minimum of 2 years of experience as a Team Leader in a similar environment.
• Graduate/Post-Graduate/MBA.

If you are a proactive leader with a passion for sales and team development, and have the experience and skills required for this role, we invite you to apply and be part of our growing team at Motilal Oswal Financial Services.