www.remotestate.com

Job Description- Digital Delivery- Project Manager

Job Title: Manager – Digital Delivery

Work Location: Remote

Experience- 7+ years

Job Description:

The Manager – Digital Delivery will lead the development and enhancement of world-class health, wellness, and insurance platforms, focusing on client and advisor journeys. The role requires collaboration with SMEs, internal/external stakeholders, and senior leadership to create innovative solutions addressing key business challenges. It involves digitizing back-end operations and developing front-end mobile/web applications to drive competitive advantage and deliver personalized products and experiences.

Key Responsibilities:

 Oversee end-to-end conceptualization, design, development, and delivery of digital products and platforms across multiple geographies.

 Drive the entire delivery process, including research, benchmarking, contracting, budgeting, business case approval, legal/compliance/risk management, partnerships, stakeholder management, user story creation, platform/app development, UAT, data analytics, documentation, go-to-market strategy, and project KPI achievement.

 Ensure Agile methodologies are implemented throughout the project lifecycle.

 Serve as a business advisor to technical teams during platform creation.

 Collaborate with engineering teams on platform design and architecture.

 Work cross-functionally with internal/external stakeholders, legal, compliance, risk teams, developers, and designers to execute the product roadmap.

 Prioritize product features based on business needs and constraints.

 Standardize and modularize processes to enable rapid go-live and expansion to new geographies/products.

 Assess market potential and introduce innovations aligned with business needs.

 Represent the organization in regional and global forums, contributing to the innovation agenda.

 Promote digital adoption internally and externally.

 Oversee technology evaluations and selections.

 Maintain error logs, diagnose issues, and set up monitoring protocols.

 Track platform analytics, monitor KPIs, and report success metrics.

 Anticipate and manage risks affecting project KPIs, scope, budget, or timelines.

www.remotestate.com

Job Requirements:

 Comfortable working with globally distributed teams.

 Proven experience managing B2C mobile and web applications.

 Strong knowledge of API structures, mobile/web app development, SQL, cloud technologies (e.g., Azure or AWS), full-stack technologies (e.g., Java with Angular/React), and BI tools (e.g., Power BI or Tableau).

 Proficient in creating wireframes, prototypes, data flow diagrams, and workflows.

 Agile mindset with a strong execution bias.

 Skilled in JIRA, Confluence, or other product management tools.

 Capable of drawing insights and communicating effectively with both technical and nontechnical teams.

 Leadership skills to guide project teams and the business community.

 Ability to innovate and modernize traditional back-office processes.

 Strong written and verbal communication skills.

 Detail-oriented with strong analytical and conceptual abilities.

 Ability to balance short-term needs with long-term strategic goals.

 Trustworthy, adaptable, and capable of working in a dynamic, open culture.

 Exceptional interpersonal skills, including teamwork, facilitation, and negotiation.