Role - Client Implementation Engineer
Experience - 4-6 Yrs
Location- Gurugram . Onsite
Profile Overview : The Client Implementation Manager will be responsible for overseeing, supporting and implementing new/existing clients with Azimuth products. The Client Implementation Manager will work with internal teams and directly with our clients to ensure the timely and successful delivery of our solutions according to the client needs. The Client Implementation Manager will develop project plans; ensure implementations are completed with quality and timeliness; lead internal and client meetings; and, may be involved in training or product demonstrations.
RESPONSIBILITIES:
• Operate as the single point-of-contact for implementing a new/existing client with products/services
• Manage and perform all aspects of the client implementation including overall project management,
acquiring client data, developing and performing the appropriate data quality assurance steps, closely
monitoring project status and success throughout the entirety of the implementation
• Collaborate with external clients and internal operational functional teams
• Initiate and manage all project tasks for onboarding of new clients
• Facilitate and/or participate in weekly client meetings, effectively managing project deliverables and
implementation milestone timelines
• Execute the implementation project plan, ensuring tasks are completed accurately and on time
• Identify project risks and mitigate issues, identifying solutions for remediation
• Communicate project status, issues and risks to VP
• Execute tasks with various interdepartmental resources to support multiple clients at any given time
• Utilize ticketing system and internal tracking tools for technical implementation tasks
• Comprehend and complete tasks associated with various types of implementation projects; new
clients, new products, and client system upgrades
• Provide post-implementation support for new client implementations
• information related to Client Implementation
• Works with development team to request necessary changes to tableau reports
• Review processes and procedures and recommend improvements to management and other
departments within the company to increase productivity and quality
• Assist with creating procedures and documentation of processes
DESIRED COMPETENCIES:
• Proven organizational skills with the ability to manage multiple tasks
• Excellent ability to articulate concepts, verbally and written, with colleagues and clients at all levels
• Proficient time management, problem solving and analytical skills
• Must be able to work effectively, maintaining high quality work, in a fast-paced environment
• Ability to work professionally, effectively, and efficiently in a team environment with customers,
management and co-workers
• Ability to quickly establish rapport, credibility, trust, and respect both internally and externally
• Demonstrated ability to effectively manage multiple projects, including developing objectives,
prioritizing responsibilities, delegating tasks, executing deliverables, and tracking and measuring
projects to successful completion.
• Demonstrated aptitude for learning and assimilating new information quickly
• Proven ability to work efficiently with cross-functional teams both internally and externally
• Demonstrated high proficiency at working both independently and in a team environment
• Excellent verbal and written communication and interpersonal skills and a commitment to collaborate
with people
• Advanced Excel skills and the ability to use other Microsoft applications
• Experience with SQL, Tableau a plus
• Experience with data management tools and techniques a plus
ABOUT SALETANCY
Saletancy is a global sales and marketing company specializing in lead generation and appointment setting. We provide sales and marketing solutions to businesses of all sizes.
We believe that companies, regardless of their size and budget, should have access to the latest ideas and technologies for sales and marketing. That's where Saletancy comes in – we are here for you!
Saletancy was founded with the aim of offering affordable sales and marketing solutions for businesses of all sizes. Our mission is simple: to help you grow and truly prosper. If you have sales and marketing initiatives in mind but lack the expertise, resources, or budget, we've got you covered – let us help you grow and thrive.
We offer performance-based solutions to assist businesses in acquiring 'New Customers.' Saletancy is headquartered in Noida, India, with a dedicated and dynamic team always ready to deliver performance-driven results.
Reach out to us at Saletancy Consulting Private Limited:
H-107 H-Block, Sector-63, Ghaziabad, Uttar Pradesh, India.