Nexthire

    Role : Sales Lead-Telecalling

    Experience :3+ years

    Location : Bangalore

    About SmartCoin:

    We are on a mission to create India’s largest fully automated financial Inclusion organization by providing an array of financial services such as micro-loans to the vast underserved middle/lower-income segment.

    Being in the Top 10 Google Launchpad-backed AI/ML Techstart-ups, you will meet the first-hand challenge of building & scaling the business.

    You will work with some of the brilliant minds across the industry who passionately feel about solving the macro issue of financial Inclusion.

    We are present in over 17,000 pin codes in the country and have served over 5.5Mn users across India. The user profile ranges from Micro-entrepreneurs, small retailers, Blue-Grey collared workers and Salaried employees across sectors.You will be one of the key owners of Petabytes of data and drive organizational growth by extracting & applying data-driven insights. You will also get an opportunity to work and patent your AI/ML tech

    NextHire

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    Our Values:

    1. Excellence in everything we do: Take responsibility for the quality & timeliness of your

    actions & own the results till closure

    2. Empathy – Put yourself in other’s shoes first, work collaboratively, put aside the

    individual in you & work towards the larger benefit of all

    3. Innovation – Constantly think ahead, and build something new & different. Don’t fear to fail, but keep experimenting

    4. Perseverance – Never Give Up Attitude. Don’t settle for a “No”

    5. Agility – Speed Matters Always

    What are you looking for?

    Are you the one who thrives on working on cutting edge technology? Working with innovators in

    the early stages of ideas, products, or platforms?

    Do you want to transform an industry? Crave new challenges and solving hard customer

    problems using the latest in software technology?

    Are you the one who loves to work in chaos & ready to get your hands dirty?

    Then SmartCoin is the place for you to be! As a developer/product manager at SmartCoin, you

    will use the latest technologies to create amazing, customer-focused products.

    What can you expect?

    If you are a high performer, then you can expect to own a part of the company in the form of

    ESOPs

    You can expect the most competitive salaries in the market (in the 90

    th percentile)

    Open Culture to voice out your opinions freely

    An opportunity to learn from the best in the industry

    Have an impact on the lives of Billions of People by financially uplifting them

    Come help us re-imagine our solutions to provide world-class, best of breed solutions to

    delight our customers and Make a major impact on the FinTech industry.

    What are we looking for?

    We are looking for an experienced telesales Lead to head up our growing telesales team. As a telesales Lead, you will be responsible for setting weekly and monthly sales targets, training new telesales staff, designing and implementing sales strategies, monitoring the performance of the sales team, and handling escalated customer complaints.

    To ensure success as a telesales Lead, you should have experience with telesales, advanced team-handling skills, and the ability to multitask.

    Roles & Responsibilities

    • ● Making enhanced outbound calls on leads provided by the company
    • ● Reaching out to new customers and explaining them the benefits of products
    • ● Analyzing customer’s requirements and providing them solutions as per their needs
    • ● Achieving sales targets by acquiring new clients and growing business from existing client
    • ● Skilled and should be ready to handle escalations based on customer requests.
    • ● Experience with CRM or equivalent systems
    • ● Manage team performance, related to the assigned process.
    • ● Handle team issues, manage Roster and keep attrition under control.
    • ● To ensure all members of the team are fully informed of targets and current sales positions
    • ● To be a pro-active member of the team and support all calls.
    • ● To collate, analyze and utilize call statistics to manage and improve the sales
      performance of the team.
    • ● Good in Analytics and strategies.
    • ● To ensure that the Call Center KPIs are met.
    • ● Implementing sales strategies
    • ● Monitoring & Evaluating the performance of the sales team
    • ● Setting weekly and monthly sales targets
    • ● Compiling And Presenting Sales Reports

    • Skills and Requirements
    • ● Bachelor’s degree in marketing or similar field
    • ● Previous experience working as a telesales Lead
    • ● Should be Experience in telesales
    • ● Strong leadership and sales skills
    • ● Excel and Power point knowledge is must
    • ● Ability to multitask
    • ● Good verbal and written communication skills
    • ● Ability to work well under pressure
    • ● Ability to write and present reports
    • ● Strong organizational skills

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