Designation/Role : Product Manager

Role : Product Manager (Lending/Collections)

Experience : 3-6 years

Location : Mumbai

Working Days: 5 Days a week

About InCred

InCred was founded by Bhupinder Singh in 2016. InCred is credited for Incredible India. We use technology and data-science to make lending quick, simple and hassle-free. We believe traditional ways of lending can exclude those most in need because of outdated, rigid and often inefficient processes. At InCred, we have simplified the lending process with a sharp focus on serving our borrowers’ unique needs and circumstances – offering our customers a truly superior borrowing experience.

InCred’s vision:

To create a trustworthy, transparent, and highest integrity financial institution that positively advances the socio-economic well-being of lower middle class to middle-class Indian households while protecting the interests of all stakeholders

Role:

Lending:

As a Product Manager for Lending at Incred with prior experience in the lending industry, you will leverage your expertise to drive the development and enhancement of our lending products. You will be instrumental in translating market insights, regulatory requirements, and customer feedback into actionable product strategies that deliver value and drive growth. Collaborating closely with cross-functional teams, you will lead the execution of product initiatives, ensuring that our lending offerings remain at the forefront of innovation and excellence.

Key Responsibilities:

1. Product Strategy and Roadmap: Utilize your deep understanding of the lending industry to develop and refine the lending product strategy and roadmap. Identify market opportunities, competitive threats, and customer needs to drive product prioritization and decision-making.
2. Feature Prioritization: Draw on your prior experience in the lending sector to prioritize features and enhancements that align with business objectives and customer requirements. Collaborate with stakeholders to establish clear priorities and ensure alignment with the product roadmap.
3. Cross-functional Collaboration: Leverage your industry knowledge and expertise to foster effective collaboration with engineering, design, compliance, marketing, and operations teams. Work closely with cross-functional teams to translate product vision into actionable plans and drive successful product launches.
4. Product Development: Lead the end-to-end product development lifecycle, from ideation and concept validation to implementation and launch. Define product requirements, conduct feasibility assessments, and oversee the development of innovative lending products that meet regulatory standards and customer expectations.
5. Performance Monitoring and Optimization: Utilize your analytical skills to establish key performance indicators (KPIs) and metrics to monitor the performance of lending products. Analyze data insights, user feedback, and market trends to identify opportunities for optimization and continuous improvement.
6. Regulatory Compliance: Apply your knowledge of regulatory requirements and compliance standards in the lending industry to ensure that lending products adhere to relevant regulations. Collaborate with legal and compliance teams to navigate regulatory complexities and mitigate compliance risks.
7. Market Analysis and Competitive Intelligence: Stay abreast of industry trends, emerging technologies, and competitive developments in the lending sector. Conduct market analysis and competitive intelligence to identify opportunities for differentiation and strategic positioning.

Collections

As a Product Manager for Collections, you will be a key player in defining and
executing the strategy for our collections products. This role requires a strategic
thinker with a deep understanding of product processes and a passion for delivering
innovative solutions that meet both customer and business needs. Your responsibilities
involve close collaboration with cross-functional teams, including Collections, Risk
Analytics, Engineering, Design, and Customer support, to ensure the successful
delivery of our collections product roadmap.

Responsibilities:

Product Strategy:
● Develop and communicate a comprehensive product strategy aligned with
overall business objectives in the collections domain.
● Gather insights from various teams to shape a holistic approach to our
collections product strategy.
Roadmap Development:
● Create and maintain a detailed collections product roadmap that aligns with
business goals and addresses user needs.
● Incorporate input from relevant stakeholders to enrich and prioritize the
collections product roadmap effectively.
Feature Definition and Prioritization:
● Collaborate with cross-functional teams to define and prioritize product features
based on customer feedback, market analysis, and business impact.
● Act as an equal thought partner in defining solutions to user problems.
● Clearly communicate feature requirements through detailed user stories and
specifications.
Build vs Buy Strategy:
● Evaluate external tools and technologies for collections, making informed
decisions on whether to build certain features in-house or acquire them through
external solutions.
Development Collaboration:
● Work closely with engineering teams to ensure the successful and timely
delivery of collections product features.
● Act as a bridge between technical and non-technical stakeholders in the
collections domain, translating business requirements into technical
specifications.
Performance Monitoring:
● Establish key performance indicators (KPIs) specific to collections products and
regularly monitor and analyze their performance.
● Collaborate with relevant teams in the collections domain to gather insights for
continuous improvement.
Stakeholder Communication:
● Effectively communicate collections product updates, changes, and milestones
to internal and external stakeholders.
● Act as a point of contact for inquiries related to collections products.
Regulatory Compliance:
● Stay informed about relevant regulations and compliance requirements in the
collections industry, with a particular focus on data security.
● Ensure collaboration with teams in the collections domain to adhere to legal and
regulatory standards, working closely with Infosec (Information Security) teams
to implement robust data security measures.
Qualifications:
● Bachelor's degree in business, computer science, or a related field; MBA is a
plus.
● Proven experience as a Product Manager. Experience in building products for
Collections is a plus
● Strong analytical and problem-solving skills.
● Excellent communication and collaboration abilities.
● Familiarity with agile development methodologies.