Job Title: Project Manager (Ecommerce)
Experience: 6+ Years
Location: Bangalore / Pune

About SwiftWIN:

SwiftWIN is a leading technology solutions provider specializing in software development and digital marketing. With delivery teams in the U.S. and India, SwiftWIN excels in providing omnichannel solutions to support our clients’ digital transformation journey. Our goal is to empower brands to create exceptional customer experiences and enhance engagement across digital platforms.

Job Summary:

We are looking for an experienced Project Manager (Ecommerce) with a strong background in managing ecommerce projects, digital marketing, and omnichannel solutions. The ideal candidate will be responsible for leading, planning, executing, and delivering high-quality projects that align with our clients’ digital transformation goals. You will work closely with cross-functional teams to ensure the successful delivery of projects that meet timelines, budgets, and client expectations.

Key Responsibilities:

• Project Management: Lead the end-to-end project management for ecommerce and digital marketing projects, ensuring timely and on-budget delivery.
• Client Liaison: Serve as the primary point of contact between the client and internal teams, ensuring clear communication, managing expectations, and addressing any concerns.
• Team Leadership: Coordinate with various cross-functional teams including developers, designers, QA, and digital marketing experts to ensure seamless execution of projects.
• Scope & Requirement Management: Define project scope, objectives, and deliverables in collaboration with stakeholders, ensuring alignment with client goals.
• Risk & Issue Management: Identify and mitigate risks and issues throughout the project lifecycle, ensuring smooth delivery and managing client concerns effectively.
• Quality Assurance: Oversee the quality assurance process, ensuring that the final deliverables meet the highest standards.
• Project Documentation: Maintain comprehensive project documentation, including timelines, budgets, status reports, and meeting notes.
• Continuous Improvement: Drive process improvements to enhance project efficiency, client satisfaction, and delivery timelines.

Required Skills and Qualifications:

• Experience: Minimum 6 years of experience in project management within ecommerce, digital marketing, or technology solutions.
• Ecommerce Expertise: Strong understanding of ecommerce platforms, online marketing strategies, and omnichannel solutions.
• Project Management Skills: Proven ability to manage multiple projects simultaneously, from planning through to successful delivery.
• Leadership: Strong leadership skills with the ability to motivate and manage cross-functional teams in a dynamic, fast-paced environment.
• Communication: Excellent written and verbal communication skills, with the ability to communicate complex ideas effectively to both technical and non-technical stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to make decisions under pressure.
• Tools: Proficiency in project management tools such as Jira, Asana, Trello, or similar.
• Education: Bachelor’s degree in Computer Science, Engineering, Business, or a related field. PMP or other project management certifications are a plus.

Desired Skills:

• Agile Methodology: Familiarity with Agile project management techniques and frameworks.
• Client Management: Experience in managing large-scale client accounts and understanding client requirements to drive project success.
• Digital Marketing Knowledge: A solid understanding of SEO, PPC, social media, and other digital marketing strategies.