Job Description: HR Manager

Position: HR Manager - Generalist
Experience: Minimum 6+ years

Employment Type: Full-time, Remote

About Smartlead:

Smartlead is a cutting-edge platform designed to transform cold email outreach into a reliable revenue engine. We help businesses elevate their outreach, effectively engage prospects, and drive significant revenue growth. As a bootstrapped and profitable startup, Smartlead has ranked in the top 4% of the world's fastest-growing SaaS companies, according to ChartMogul.

Job Summary

We are seeking a proactive and detail-oriented HR Manager (Generalist) with experience in remote HR practices,HR Ops and proficiency in Applicant Tracking Systems (ATS). The ideal candidate will oversee all aspects of human resources in a fully distributed workforce, managing recruitment, employee relations, performance management, and training, while actively fostering a positive company culture despite the physical distance between employees, utilizing virtual communication tools to maintain engagement and collaboration.

Key Responsibilities

1. Recruitment and Onboarding
   • Utilize ATS to manage the end-to-end recruitment process, including job postings, candidate sourcing, and scheduling interviews.
   • Screen resumes, shortlist candidates, and conduct initial interviews.
   • Coordinate onboarding for new hires, ensuring a smooth transition into the organization.
   • Coordinate end-to-end recruitment cycle with external recruiters if needed.
2. Employee Relations and Engagement
   • Serve as the first point of contact for employee queries and concerns.
   • Assist in organizing virtual employee engagement activities to build a positive remote culture.
   • Handle employee documentation and updates, including offer letters, contracts, and personnel files.
3. HR Operations and Administration
   • Maintain HR databases and records in compliance with company policies and data protection regulations.
   • Track and report on HR metrics, such as employee turnover, engagement, and productivity.
   • Support payroll and benefits administration as needed.
4. Performance Management
   • Assist with performance review processes, collecting feedback, and organizing review sessions.
   • Guide employees and managers on performance improvement processes.
5. Compliance and Policy Implementation
   • Ensure adherence to HR policies and procedures, promoting compliance with labor laws and regulations.
   • Assist in policy updates and communicate changes to employees.

Qualifications

• Experience: 6+ years as an HR generalist, with demonstrated growth trajectory.
• Proficiency: Tools such as Slack, Notion, ATS tools, Online Time/Leave Management, HR Ops, and Payroll processing.
• Education: MBA in Human Resources or a related field.
• Skills:
  • Experience managing the employee lifecycle from hiring to exit.
  • Proven ability to work effectively in a remote environment.
  • Ability to handle sensitive and confidential information with professionalism.
  • Knowledge of SOP development and implementation.
  • Experience in Training & Development (T&D) strategies and execution.
  • Familiarity with remote HR practices and tools for communication and collaboration.
  • Excellent interpersonal and communication skills.
  • Strong organizational skills with the ability to prioritize tasks in a fast-paced remote environment.
  • Knowledge of HR laws and best practices.