About AiSensy:

AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses grow their revenues via WhatsApp. AiSensy is a Complete WhatsApp Engagement Platform built on Official WhatsApp Business APIs. Using AiSensy’s WhatsApp engagement suite, businesses can do WhatsApp Broadcasting, automate notifications & reminders, provide Live Chat on multiple devices & integrate WhatsApp Chatbot to automate sales & customer support.

AiSensy was crowned as Meta's Emerging Partner of the Year 2023. Meta announced AiSensy as the top contender and winner of this prestigious title amongst top contenders including DotPe, Tata Tele Business Services, and Salesforce.

• Enabling 15000+ Businesses with WhatsApp Engagement & Marketing.

• 750mn+ WhatsApp Messages done between Businesses and Users via AiSensy.

• Working with top brands like Skullcandy, Vivo, Rentomojo, Physics Wallah, NMIMS, Upgrad, HRX, Quickr, TATA Motors Minance, Cosco, GrowthX, Art of Living, Reid&Taylor and many more. • High Impact as Businesses drive 25-80% Revenues using AiSensy Platform

• Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors.

Company Profile:

https://m.aisensy.com/ Title: Product Manager

Responsibilities :

• Market and Customer Research: Conduct market research to identify customer needs and market gaps. Engage with current and potential customers to understand their challenges and requirements, ensuring the product meets these needs effectively.

• Product Roadmap Planning: Develop and maintain a product roadmap that communicates the vision, priorities, and progress to internal teams and stakeholders. Ensure the roadmap reflects changing market dynamics and customer feedback.

• Feature Definition and Prioritization: Gather and prioritize product and customer requirements, working closely with engineering, sales, marketing, and support to deliver a product that aligns with business goals and customer satisfaction.

• Cross-functional Leadership: Lead cross-functional teams from a product's conception through its launch and beyond. Act as a product champion within the company, ensuring alignment and collaboration across teams.

• Product Development Lifecycle Management: Oversee the product development lifecycle, including conceptualization, design, specification, development oversight, release, and iteration. Work closely with engineering teams to ensure product features are delivered on time and within budget.

• Performance Monitoring and Optimization: Monitor product performance against key performance indicators (KPIs), including customer satisfaction, revenue, and market penetration. Use data to drive decisions and iterate on the product as needed to meet business objectives.

• User Experience and Usability: Ensure the product delivers a superior user experience (UX), focusing on usability, design, and overall customer satisfaction. Collaborate with UX/UI designers to continually improve the product interface and functionality.

• Competitive Analysis: Keep abreast of industry trends and competitive products. Analyze competitors to identify opportunities for differentiation and to anticipate market moves.

• Stakeholder Communication: Communicate effectively with all stakeholders, including customers, team members, and executives, providing updates on product development progress, milestones, and challenges.

• Feedback Loop Management: Establish a feedback loop with customers and internal teams to gather insights, address issues promptly, and continuously enhance product offerings.

• Compliance and Security: Ensure the product complies with all relevant regulations and standards, particularly those related to data privacy and security, which are critical in communication platforms.

Requirements:

• Bachelor's degree in computer science, business management, marketing, or a related field. • 2+ years of experience in a similar role would be advantageous.

• Experience in gathering and interpreting qualitative product data and consumer feedback. • Ability to analyze industry trends and competitor behavior.

• Exceptional ability to identify improved product features and contribute to marketing strategies. • Ability to report to the Product Manager and collaborate with the product development team. • Proficiency in compiling project status, risk management, and marketing reports.

• Good with Product Analytics tools & CRMs like mixpanel, Intercom etc.

• Ability to maintain strong customer relations and provide product support.

• Competency in training internal departments on new product features.

• Excellent communication skills