Designation/Role : Implementation Consultant(Entreprise)

Role : Implementation Consultant(Entreprise)

Experience : 8-12 years

Location : Remote

Working Days : 5 days a week

Working Hours: 6 PM to 3 AM shift

About Replicon

Replicon, the Time Intelligence company, has over 20 years of industry leadership and is pioneering a new approach to time management. Time Intelligence elevates time as a strategic asset within an organisation, to improve operational productivity, performance, and profitability.

Replicon's Time Intelligence Platform offers solutions for global time and gross pay compliance, enterprise time management for ERP, professional services automation, and an SDK for continued development - expanding the company's award-winning portfolio of cloud-based products, including complete solution sets for client billing, project costing, and time and attendance.

Replicon supports thousands of customers across 70 countries, with over 400 employees around the globe including the United States, Canada, India, Australia, and the United Kingdom.

Founded: 1996

Funding: Series A ($20 Million)

Clients We Serve

As an Enterprise Implementation Consultant, you will be responsible for ensuring that Replicon's customers achieve success with their chosen solution, which is defined by the effective implementation, high user adoption, and return on investment. Leveraging your functional, technical and consultative skills, you will achieve these goals by understanding the customer's overall business objectives and providing recommendations on how to get the most out of Replicon's solutions to facilitate our customer's business needs. You will partner with our enterprise project team to review current business processes and make recommendations to improve efficiency while mapping solution design to Replicon product functionality. Individuals with implementation experience in HRIS, time management, ERP, and/or payroll systems are encouraged to apply. Ideal candidates would have a proven history of exemplary consultative skills, client servicing skills, and experience in translating technical requirements into business solutions. You are expected to be creative and think outside the box and be able to operate in a fast-paced environment with competing priorities.

Roles / Responsibilities:

• Implement and manage a large volume portfolio of key customer accounts.
• Responsible for optimal solution design and ensuring it meets the client's business needs.
• Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen Replicon solution.
• Oversee successful implementation/configuration of Replicon's product suite for each customer account by closely working with business analysts.
• Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action.
• Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc. ) and meeting project timelines.
• Participate in project planning activities, including defining detailed project tasks/activities.
• Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing.
• Translate the functional and technical requirements into business documents.
• Responsible for preparing test scripts; training materials and maintaining required checklists.
• Responsible for overall project management, stakeholder management, and customer management.
• Consistent engagement with various levels such as PMO, C Levels, IT, and Operation heads at the customer end during the engagement.
• Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer.

Minimum Qualifications:

• Bachelor's Degree or equivalent work experience in the software industry PMP, ITIL certification is a plus.
• Overall 8+ years of experience with 6+ years of strong consulting, customer delivery, and Implementation experience of business software such as ERP, CRM, Payroll, HRIS, and SAAS applications is a plus.
• Excellent business acumen and experience dealing with challenging situations.
• Experience working and communicating with C-level executives and HR/Payroll heads.
• Experienced in handling multiple complex engagements simultaneously.