Job Title: Vice President - Client Servicing & Strategic Alliances
Company: Vouchagram India Pvt. Ltd (GyFTR)
Location: New Delhi
About Us:
Vouchagram India Pvt. Ltd., operating under the brand name GyFTR, is India's largest digital rewards backend solutions company with an annual turnover of INR 3000 Crores. As a market leader in the Digital Payments, Instant Rewards, and Gift Vouchers space, we enable over 250+ top brands like Levi’s, Flipkart, Marks & Spencer, and Dominos, servicing 200+ clients across BFSI, loyalty, retail, and e-commerce sectors—including leading private sector banks. With 70% market share and 150% year-on-year growth, we continue to redefine digital gifting solutions.
Why Join Us?
✔ Work with India’s top brands and banks
✔ Be at the forefront of fintech innovation
✔ Manage high-value strategic alliances
✔ Drive revenue growth and digital transformation
Key Responsibilities:
Managing Existing Brand Relationships:
- Lead and oversee brand relationship strategies within the organization.
- Supervise the client servicing team, ensuring seamless coordination and satisfaction.
- Work closely with finance teams to optimize P&L for brand partnerships.
- Collaborate with legal teams to close agreements efficiently.
- Ensure smooth API and system integrations by aligning with IT teams.
Driving New Business Development & Servicing:
- Identify and scout new brand partnerships to expand business opportunities.
- Drive lead generation, commercial discussions, and high-impact negotiations.
- Understand client needs and onboard brands accordingly to enhance service offerings.
Reporting, Analysis, and Brand Reviews:
- Develop and present comprehensive reports and business insights for internal and external stakeholders.
- Regularly analyze market trends and competitor strategies to maintain a competitive edge.
Market Understanding & Competitive Strategy:
- Gain an in-depth understanding of industry dynamics, client needs, and market trends.
- Position GyFTR as the preferred digital rewards partner for leading enterprises.
Technical Execution & Negotiations:
- Manage API integrations between our platform and partner brands for seamless execution.
- Lead financial negotiations with partner brands to maximize commercial success.
Qualifications & Skills:
✔ 10+ years of experience in client servicing, strategic partnerships, or fintech alliances.
✔ Proven leadership in managing high-value partnerships and driving business growth.
✔ Strong negotiation, stakeholder management, and analytical skills.
✔ Expertise in P&L management and legal contract handling.
✔ Understanding of API integrations and digital transformation trends in fintech.
Join Us & Be a Part of the Fintech Revolution!
If you’re a visionary leader with a passion for strategic growth and digital transformation, we’d love to have you on board!